Hi my name is Anne-Marie and i make and sell beautiful jewellery using high quality materials.
We create beautiful Personalised Hand-made and Hand-Stamped items.
If there is anything you are looking for and cannot find then please do not hesitate to contact me so we can discuss your requirements
I accept all major credit and debit cards including Visa, Mastercard and Switch via PayPal. On the order you must provide me with your exact billing address and telephone number – the address and phone number your credit card bank has on file for you. I will ONLY ship to addresses provided to me through the Invoice. Alternative addresses to those linked with your PayPal can invalidate any security PayPal provide with your purchase. Incorrect information may cause a delay in processing your order.
Your order will only be processed once authorisation of your credit card has been properly received.
Postage of products will normally be made within 7-14 working days from clearance of payment.
Timescales for international shipping may var due to unexpected delays,
I will try to deliver goods within the times stated online but goods are subject to availability and delay in delivery of goods is sometimes beyond my control. Any dates I specify for the delivery of the goods are approximate only and I shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods.
If I am temporarily out of stock, I will notify you of this position and you should allow up to 14 days for dispatch of the goods. For delays of more than 14 days, you will have the right to cancel the order and I will refund any money paid by you for the goods.
As soon as the goods have been delivered to your door you will be responsible for them. I will only deliver goods to the address on the order. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. If there are any transit damage to the goods, shortages or incorrect goods supplied please notify me within 7 days.
On occasions Customs charges will be inccured, It is the customs responsibility to pay these charges.
Each country has its own customs and Duty levels and handling fees that may occur..
I am not responsible for covering these, and they are not included in the shipping prices.
If goods arrive in a damaged condition it is your responsibility to inform me within 14 days from delivery. This will include sending photographic evidence for myself to inspect.
If there are any shortages it is your responsibility to notify me within 14 days from delivery.
It is your responsibility to notify me of any in-correct goods supplied within 14 days from delivery. Mistakes made on your part will not be refunded or replaced. Mistakes made by myself will either be refunded or replaced.
I will not accept liability for goods lost in transit unless I am notified within 14 days from the expected delivery date. As ALL mail is sent recorded i will check tracking information then refund 14 days after EDD if the item has still not been received. Any items that appear to have been signed for will no longer be my responsibility.
Personalized items cannot be returned or refunded.
You can cancel your order as long as I haven’t started making it. If I have started, then no refund for the cancellation will be made. If special items had been purchased for your item but no work has begun, then the cost of these will be deducted from the refund.
I will ONLY post to the address provided through Etsy and Paypal, If you wish for an item to be delivered to an alternate address please instruct this before ordering to confirm.
Should the address listed not be correct, refunds and remakes will not be issued without further payments.
Please check the address thoroughly before ordering.
If you are not totally satisfied with your purchase for any reason, you have the right to cancel your order within 14 working days (unless personalised, See notes above) It is your responsibility to return any such items in a pristine saleable condition in their original box and packaging. You will be wholly responsible for the return of the goods and any associated costs of return. Goods received back incomplete, damaged or in any condition other than saleable, will not be refunded. If you wish to return any products, please contact me within 14 days from the date of delivery. If you do not return goods within 14 days after you have informed me that you wish to cancel your order, your right to cancel will be revoked.
Most of my jewellery and other designs are made from Aluminium.It is a lightweight non rusting metal.
It will not cause reactions or skin discolouration.
Occasionally copper and brass metals are used.
Over time these can tarnish and discolour but i am happy to offer a polishing service should you wish.
Copper can also cause discolouration. This is a natural oxidisation and reaction with the skins chemistry.
To help keep your jewellery in perfect conditions, it is advised to keep out of water, and in a dry cool environment.